Heritage Hanmer Springs

Cancellation Policy | Terms and Conditions

Cancellation Policy:
• No cancellation fee is payable on bookings cancelled prior to 6pm on day of arrival
• A cancellation fee equal to the value of the first nights accommodation will be charged for cancellations received after 6pm on day of arrival
• A no show fee equal to the value of the first nights accommodation will be charged for accommodation not taken up and where no cancellation is received before 6pm on day of arrival.
• In the event of non payment the hotel reserves the right to charge the guarantor's credit card (supplied at the time of booking)