We would like to pass on our sincere thanks from both sets of parents and ourselves, for your work leading up to our wedding day and the superb effort Sitesh and his team went to, in the evening. The food was absolutely amazing. I'm sure you've heard the success of a Chinese wedding depends on the quality and the quantity of the food and the Chef and his team did a fantastic job. Thanks to Sitesh's team of keeping the buffet well-stocked. Our guests were highly complimentary of the food all night and all day Sunday.
Thanks also for the waiting staff at each table. Guests really felt they were looked after all night. We had excellent service on the bridal table and I was so pleased to hear that our guests were looked after just as well. We heard even the most discerning critics say "wedding of the year".
-Krystal and Daniel
We were fortunate enough to have our wedding reception at the Heritage Hotel Grand Tearoom. The entire event was flawless, space was absolutely gorgeous and the staff were attentive the entire evening. Everything ran like clockwork. Our guests all commented how elegant the evening was, from the décor in the Tearoom to the presentation of the food, and the wine and beer selection. We had 100 guests, and there was plenty of room for people to walk around and socialise during dinner, and there was a massive space for the band and dance floor. The views of the harbour were spectacular, great for all the overseas guests to take photos at sunset!
The entire staff at the Heritage were amazing, considering the 15-20 overseas guests we had stay in the hotel the week of the wedding, every accommodation room was gorgeous, and anything the guests required including transportation, tours and room service they were more than happy to arrange for them. Everyone commented how they didn’t want to leave after the week was over, they felt very spoilt.
I would not hesitate to recommend the Heritage Hotel as a wedding venue, or for any event. The hotel is beautiful and so unique, the staff are professional and go way beyond expectations, thank you for making our wedding week so special!
-Joanna and Michael
Just wanted to drop you a note to say thank you very much for all your work and help on our wedding day. The whole experience far exceeded our expectations, it was an elegant but very personal reception. I especially liked the personal service helping me in and out of my chair – negotiating my wedding dress was a real challenge! Everything went perfectly.
We just couldn’t believe the caliber and attitude of the staff we dealt with. Each one was experienced, polite, and seemed genuinely happy to be there and help us with our function. I have had numerous guests comment about the service we received, not to mention the truly splendid quality of the food. Your team is a true credit to the Heritage Hotel. We couldn't have asked for a better day. Thank you again.
-Miriam and Patrick
I would like to give the biggest, heart felt thank you for the amazing job you did of ensuring our day was perfect. I loved every little detail and had an absolute blast. Thank you so, so much for putting up with all my little niggly demands and changes.
The venue was amazing and looked even more spectacular than I could have ever imagined. Please send our regards to the chef (countless people have said it was THE BEST food they had ever tried). The food was absolutely superb and everything I had dreamed of. Our on-site manager was excellent too, ensuring people stayed off the train on my dress.
-Shamim and Jared
We just wanted to say thank you so much for all your help with our wedding in the Grand Tearoom. From our first visit to the venue we were captivated by the architecture of the ballroom and the views out to the harbour. The team let us visit the venue on countless occasions and answered all our questions. We appreciated your flexibility, enthusiasm and experience when dealing with us.
On the day all we can say is WOW. The room looked amazing. It was set up exactly as requested. We had a diverse range of guests and everyone loved the food - the selection, the quality and quantity were all remarked on, as was the exceptional service given by your staff. Most of our guests had their chairs pulled out for them every time they sat down, their glasses refilled regularly, and second helpings delivered to them personally from the buffet table. Our 100 guests all left as huge fans of the Heritage Hotel. You and your team not only met but exceeded our expectations and helped us create our dream day. We would absolutely recommend the Heritage Hotel to anyone considering a wedding or function there.
-Hanna and Hayden
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