Cookie Policy

1. Introduction

Our website uses cookies which identify you from other users. Cookies are widely used and give websites the ability to provide a good online experience by saving your preferences or customising content or experience.

This Cookie Policy explains what sorts of cookies we use and how we use them. It should be read in conjunction with the Heritage Hotels Global Privacy Statement. By continuing to use our website, you acknowledge our use of cookies, as outlined below.

We may update our Cookie Policy from time to time to reflect changes to regulations or our business operations. This policy was last updated in May 2019.

2. What are cookies?

Cookies are small data files that our website sends to your browser, which may then be stored on your system for later retrieval by our website. They track your movements through our website but do not record any other personal information about you. We use two types of cookies:

  • Session cookies are temporality stored in your browser for the duration of a browser session. They typically store information in the form of a session identifier. They are deleted automatically when you leave the website.
  • Persistent cookies (also known as permanent or stored cookies) are stored on your hard drive until they expire or until you delete them. They are used to collect identifying information, such as web surfing behaviour or user preferences for the website.

We use first and third party cookies on our website. First party cookies are the ones we set. However, we also permit third party providers or partners to set some third party cookies on our website to customise advertisements.

3. How do we use cookies?

As indicated in the Heritage Hotels Global Privacy Statement, we use cookies to:

  • Personalise your website experience
  • Manage your web session
  • Track your website use, including when you return to the website
  • Test and improve the website
  • Display relevant advertising on the website

To meet these purposes, we categorise our cookies into four groups – required cookies, functionality cookies, performance cookies and targeting/advertising cookies.

  • Required cookies – These cookies are strictly necessary to allow you to access our website, to move between web pages and to receive the services you have requested. These cookies do not gather information for marketing purposes.
  • Functionality cookies – These cookies allow us to remember your preferences, which allows us to improve the functionality of the website and make it easier for you to use. For example, cookies save you the trouble of selecting your language or currency every time you access the website.
  • Performance cookies – These cookies are used to develop aggregated statistics about the number of visitors to our website, which pages were most popular, or which methods of linking pages were most effective. These allow us to understand how people use our website, monitor its performance and generally improve it.
  • Targeting/advertising cookies – These cookies allow us and our partners to display advertisements that we believe are relevant to you and your interests. They gather information about your browsing activity, including your responses to particular advertisements, which allows for better content targeting. As stated above, some of these cookies may be third party cookies.

4. Controlling cookie settings on your browser

You can adjust the cookie settings on your browser to prevent the storage of cookies on your hard drive (the persistent cookies). You can also manually delete any cookies already on your hard drive. To do these things, click on the “Help” menu on your browser.

Please note, however, that if you choose to block cookies, the functionality of the website will be affected and we may not be able to offer you the online services you seek.